Privacy Statement and Other Regulations

Family Educational Rights and Privacy Act
Federal Trade Commission (FTC) Information Safeguard Standard
Grievance Procedure
Title IX Grievance Procedures
Notice of Non-Discrimination

Family Educational Rights and Privacy Act

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:

(1) The right to inspect and review the student’s education records within 45 days of the day the school receives a request for access.

A student should submit to the education director, registrar, program director, or other appropriate official, a written request that identifies the record(s) the student wishes to inspect. The Orleans Technical College official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the school official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.

(2) The right to request the amendment of the student’s education records that the student believes are inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA.

A student who wishes to ask the school to amend a record should write the school official responsible for the record, clearly identify the part of the record the student wants changed, and specify why it should be changed. If Orleans Technical College decides not to amend the record as requested, the school will notify the student in writing of the decision and the student’s right to a hearing re­garding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

(3) The right to provide written consent before the school discloses personally identifiable information from the student’s education records, except to the extent that FERPA authorizes disclosure without consent.

The school discloses education records without a student’s prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by the school in an administrative, supervisory, academic or research, or support staff position; a person or company with whom the school has contracted as its agent to provide a service instead of using school employees or officials (such as an attorney, auditor, or collection agent); or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.

A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for Orleans Technical College.

Upon request, the school also discloses education records without consent to officials of another school in which a student seeks or intends to enroll.

(4) The right to file a complaint with the U.S. Department of Education concerning alleged failures by the school to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:

Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202-5901

(5) The right to limit distribution of Directory Information

Generally the school will not release any information to outside resources or individuals without receiving permission, unless required to provide information under state or federal laws or to auditors, accrediting bodies, researchers, etc. However, certain information is permitted to be routinely released, unless specifically requested not to. At this school, this general directory information is considered to be a student’s name, address, telephone number, date and place of birth, program of study, participation in recognized activities, dates of attendance, diploma or degree obtained, awards, and the last institution attended. The student is entitled to request that these directory items not be made publicly available. Such a request much be made in writing to the Executive Director. Requests filed will block the release of any directory information made after the date the request is received.

Federal Trade Commission (FTC) Information Safeguard Standard

In accordance with FTC regulations and the Gramm-Leach-Bliley Act, Orleans Technical College has in place a safeguarding program to protect non-public student information, including the release of personally identifiable student information. The school’s written Information Safeguard Plan applies to both paper and electronic records and provides for the security and confidentiality of student information. The plan is available upon request from the Executive Director’s office.

Grievance Procedure

In the event that you have a concern or a grievance, the following process should be followed:

Informal Process

Discuss the concern or grievance with your instructor or Student Services staff for immediate resolution.

If further discussion is needed, you may schedule a conference with the Academic Affairs Director.

If you are not satisfied with the result of your meeting with one of the program directors, you may schedule a meeting with the Campus President.

Formal Process

All formal grievances need to include the full name, current address and phone number, and program of study of the person filing the grievance. You will receive a written response from the Campus President within 30 days following the receipt of your letter. Address your formal grievance to:

Campus President
Orleans Technical College
2770 Red Lion Road
Philadelphia, PA 19114

Schools accredited by the Accrediting Commission of Career Schools and Colleges have a procedure and operation plan for handling student complaints. If you do not feel that the school has adequately addressed a complaint or concern, you may consider contacting the Accrediting Commission. All complaints considered by the Commission must be in written form with permission from the complainant(s) for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:

Accrediting Commission of Career Schools and Colleges
2101 Wilson Boulevard, Suite 302
Arlington, VA 22201

A copy of the Commission’s complaint form is available is available at Orleans Technical College and may be obtained by contacting Bill Lynch, Campus President or online at

In addition to submitting your complaint to the Accrediting Commission, you may choose to contact one or more of the following oversight agencies:

State Board of Private Licensed Schools
PA Department of Education
333 Market Street
Harrisburg, PA 17126-0333

Office for Civil Rights, Philadelphia
U.S. Department of Education
Wanamaker Building, Suite 515
100 Penn Square East
Philadelphia, PA 19107

U.S. Department of Education
FSA Ombudsman Group (Student Loan Issues)
830 First Street, N.E., Mail Stop 5144
Washington, DC 20202-5144

Title IX Grievance Procedures

Title IX of the Education Amendments of 1972 prohibits discrimination – by employees, students, and third parties – on the basis of sex, including sexual harassment and sexual violence. Orleans Technical College is able to respond formally to alleged incidents of discrimination on the basis of sex, including sexual harassment and sexual violence that:

  • occurred on campus; or
  • were part of official College programming (regardless of location).

If you believe that you have been subjected to discrimination on the basis of sex, including sexual harassment and sexual violence, you are encouraged to report these incidents.  Upon receiving your complaint, Orleans Technical College will respond promptly, equitably, and thoroughly.  In addition, the College will take steps to prevent the recurrence of any harassment and to correct any discriminatory effects on you or others, if appropriate.

You have the right and may also choose to file a report with the Philadelphia Police Department (PPD).  You can file reports with Orleans Technical college, with PPD, or with both.

How and Where to File a Complaint:

Any student or employee, or any individual or group acting in behalf of a student or employee (male or female) may file any grievance of sex discrimination or sexual harassment with the Title IX coordinator (the Coordinator). To file a complaint, you must contact the Coordinator, who will provide you with a Title IX complaint form. Your complaint must be put in writing, using the Title IX complaint form.

Name, Title Address Phone
Bill Lynch, Associate Director Orleans Technical College2770 Red Lion RoadPhiladelphia, PA 19114Office: A-107 215-728-4488

Processing Complaints / Designee and Reasonably Prompt Timeframes:

The Coordinator or designee will conduct separate meetings with you and the individual(s) accused. The Coordinator or designee will strive to ensure an adequate, reliable, and impartial investigation for all involved parties.

Within 15 business days of receivingyour written complaint: The Coordinator or a designee will meet with and interview you.You will have the opportunity to provide witnesses or other relevant information pertaining to the investigation.
Within 5 business days of meeting with you: The Coordinator or a designee will meet with the individual(s) accused of discrimination. The accused individual(s) will have the opportunity to provide witnesses or other relevant information pertaining to the investigation.
Within 30 business days of receiving your written complaint: The Coordinator or designee will complete a written report. This report will include a summary of your complaint an allegation, a summary of responses made by the accused individual(s) along a with a statement whether harassment was found to have occurred, and a recommendation for any, if warranted, corrective action and/or disciplinary action. You and any individual(s) accused will receive a written copy of this report.
Within 10 business days of distributing the written report: Except in cases when an appeal has been filed and granted, the Coordinator or designee, with consensus from the College’s Executive Director, Chief Operating Officer, and Vice President of Human Resources, will implement any proposed corrective action and/or disciplinary action. You have the right to accept the proposed corrective action and/or disciplinary action or decide whether or not to pursue other available (external) avenues.

If, due to extenuating circumstances, Orleans Technical College needs to lengthen any of the timeframes noted above, you and the individual(s) accused will be notified in writing of the reason why and of the adjusted timeframe. You will receive this written notification within the timeframes as noted above.

Filing an Appeal:

You and/or the individual(s) accused may request an appeal of the proposed corrective action and/or disciplinary action. This appeal must be delivered in writing to Orleans Technical College’s Executive Director Coordinator within 5 business days of receiving the written report.

Name, Title Address Phone
Jayne Siniari, Executive Director Orleans Technical College2770 Red Lion RoadPhiladelphia, PA 19114Office: A-109 215-728-4450

The three grounds upon which an appeal of the decision or sanctions may be made are:

1. You or the individual(s) accused believe a procedural error occurred, which may change or affect the outcome of the decision;

2. You or the individual(s) accused have substantive new evidence that was not available at the time of the hearing and that may change the outcome of the decision;

3. You or the individual(s) accused feel that the severity of the sanction is inappropriate given the details of the case.

Disagreement with the finding or sanctions is not, by itself, grounds for appeals.

The Executive Director will render an appeals decision within ten (10) business days after the receipt of the formal appeal is filed. If a change in the original recommended corrective action and/or disciplinary action is necessary, the Executive Director will make and implement a final decision. This decision is not appealable. The result of the Executive Director’s decision will be provided in writing to you and to the individual(s) accused.

Notice of Non-Discrimination

Orleans Technical College is an equal opportunity education institution. Students are admitted, trained, and referred for employment opportunities without regard to race, color, creed, national origin, gender, disability or age. Orleans Technical College encourages men and women to participate in skills programs considered to be non-traditional. Orleans Technical College is in compliance with Title VI of the Civil Rights Act of 1972 and Section 504 of the Rehabilitation Act of 1973.

Any issues or questions regarding this policy should be directed to the Title IX coordinator:

Associate Director
2770 Red Lion Road
Philadelphia, PA 19114
Office: A-107

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