Privacy Statement and Other Regulations
Family Educational Rights and Privacy Act
Federal Trade Commission (FTC) Information Safeguard Standard
Grievance Procedure
Title IX Grievance Procedures
Notice of Non-Discrimination
Sexual Offense Policy Statement and Sexual Violence Bill of Rights
JEVS Human Services Privacy Policy
Family Educational Rights and Privacy Act
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:
(1) The right to inspect and review the student’s education records within 45 days of the day the school receives a request for access.
A student should submit to the education director, registrar, program director, or other appropriate official, a written request that identifies the record(s) the student wishes to inspect. The Orleans Technical College official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the school official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.
(2) The right to request the amendment of the student’s education records that the student believes are inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA.
A student who wishes to ask the school to amend a record should write the school official responsible for the record, clearly identify the part of the record the student wants changed, and specify why it should be changed. If Orleans Technical College decides not to amend the record as requested, the school will notify the student in writing of the decision and the student’s right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
(3) The right to provide written consent before the school discloses personally identifiable information from the student’s education records, except to the extent that FERPA authorizes disclosure without consent.
The school discloses education records without a student’s prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by the school in an administrative, supervisory, academic or research, or support staff position; a person or company with whom the school has contracted as its agent to provide a service instead of using school employees or officials (such as an attorney, auditor, or collection agent); or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.
A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for Orleans Technical College.
Upon request, the school also discloses education records without consent to officials of another school in which a student seeks or intends to enroll.
(4) The right to file a complaint with the U.S. Department of Education concerning alleged failures by the school to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202-5901
(5) The right to limit distribution of Directory Information
Generally the school will not release any information to outside resources or individuals without receiving permission, unless required to provide information under state or federal laws or to auditors, accrediting bodies, researchers, etc. However, certain information is permitted to be routinely released, unless specifically requested not to. At this school, this general directory information is considered to be a student’s name, address, telephone number, date and place of birth, program of study, participation in recognized activities, dates of attendance, diploma or degree obtained, awards, and the last institution attended. The student is entitled to request that these directory items not be made publicly available. Such a request much be made in writing to the Campus President. Requests filed will block the release of any directory information made after the date the request is received.
FERPA regulations allow for an institution to disclose, without consent, personally identifiable information from education records to appropriate parties (typically, but not limited to law enforcement officials, public health officials, trained medical personnel, and parents) in connection with an emergency if the information is necessary to protect the health or safety of the student or other individuals, as determined by the educational institution when considering the totality of the circumstances. 34CFR 99.31
(a)(10) and 99.36
Federal Trade Commission (FTC) Information Safeguard Standard
In accordance with FTC regulations and the Gramm-Leach-Bliley Act, Orleans Technical College has in place a safeguarding program to protect non-public student information, including the release of personally identifiable student information. The school’s written Information Safeguard Plan applies to both paper and electronic records and provides for the security and confidentiality of student information. The plan is available upon request from the Campus President’s office.
Grievance Procedure
In the event that you have a concern or a grievance, the following process should be followed:
Informal Process
Discuss the concern or grievance with your instructor or Student Services staff for immediate resolution.
If further discussion is needed, you may schedule a conference with the Academic Affairs Director.
If you are not satisfied with the result of your meeting with one of the program directors, you may schedule a meeting with the Campus President.
Formal Process
All formal grievances need to include the full name, current address and phone number, and program of study of the person filing the grievance. You will receive a written response from the Campus President within 30 days following the receipt of your letter. Address your formal grievance to:
Rodney Brutton, Campus President
Orleans Technical College
2770 Red Lion Road
Philadelphia, PA 19114
Schools accredited by the Accrediting Commission of Career Schools and Colleges have a procedure and operation plan for handling student complaints. If you do not feel that the school has adequately addressed a complaint or concern, you may consider contacting the Accrediting Commission. All complaints considered by the Commission must be in written form with permission from the complainant(s) for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:
Accrediting Commission of Career Schools and Colleges
2101 Wilson Boulevard, Suite 302
Arlington, VA 22201
703-247-4212
www.accsc.org
A copy of the Commission’s complaint form is available is available at Orleans Technical College and may be obtained by contacting Rodney Brutton, Campus President or online at www.accsc.org.
In addition to submitting your complaint to the Accrediting Commission, you may choose to contact one or more of the following oversight agencies:
State Board of Private Licensed Schools
PA Department of Education
333 Market Street
Harrisburg, PA 17126-0333
Office for Civil Rights, Philadelphia
U.S. Department of Education
Wanamaker Building, Suite 515
100 Penn Square East
Philadelphia, PA 19107
U.S. Department of Education
FSA Ombudsman Group (Student Loan Issues)
830 First Street, N.E., Mail Stop 5144
Washington, DC 20202-5144
Title IX Grievance Procedures
Title IX of the Education Amendments of 1972 prohibits discrimination – by employees, students, and third parties – on the basis of sex, including sexual harassment and sexual violence. Orleans Technical College is able to respond formally to alleged incidents of discrimination on the basis of sex, including sexual harassment and sexual violence that:
- occurred on campus; or
- were part of official College programming (regardless of location).
If you believe that you have been subjected to discrimination on the basis of sex, including sexual harassment and sexual violence, you are encouraged to report these incidents. Upon receiving your complaint, Orleans Technical College will respond promptly, equitably, and thoroughly. In addition, the College will take steps to prevent the recurrence of any harassment and to correct any discriminatory effects on you or others, if appropriate.
You have the right and may also choose to file a report with the Philadelphia Police Department (PPD). You can file reports with Orleans Technical College, with PPD, or with both.
How and Where to File a Complaint:
Any student or employee, or any individual or group acting in behalf of a student or employee (male or female) may file any grievance of sex discrimination or sexual harassment with the Title IX coordinator (the Coordinator). To file a complaint, you must contact the Coordinator, who will provide you with a Title IX complaint form. Your complaint must be put in writing, using the Title IX complaint form.
Name, Title | Address | Phone |
Rodney Brutton, Campus President
|
Orleans Technical College
2770 Red Lion Road Philadelphia, PA 19114 Office: A-109 |
215-728-4488 |
Processing Complaints / Designee and Reasonably Prompt Timeframes:
The Coordinator or designee will conduct separate meetings with you and the individual(s) accused. The Coordinator or designee will strive to ensure an adequate, reliable, and impartial investigation for all involved parties.
- Complainants will be treated equitably by providing remedies any time a respondent is found responsible, and respondents will be treated equitably by not imposing disciplinary sanctions without following the grievance process.
- Remedies, which are required to be provided to a complainant when a respondent is found responsible, will be designed to maintain the complainant’s equal access to education and may include the same supportive measures; however, remedies need not be non-disciplinary or non-punitive and need not avoid burdening the respondent.
- Objective evaluations of all relevant evidence, inculpatory and exculpatory, and avoiding credibility determinations based on a person’s status as a complainant, respondent, or witness will be applied.
- Individuals involved in the process will be free from conflicts of interest or bias for or against complainants or respondents.
- Respondents are presumed not responsible for the alleged conduct until a determination regarding responsibility is made at the conclusion of the grievance process.
- Possible remedies the school may provide a complainant include, but are not limited to:
o Mutual no contact orders
o Referrals for counseling
o Change of class schedule
o Classroom accommodations
o Transfer to an alternate cohort if possible
- Disciplinary sanctions the school might impose on a respondent, following determinations of responsibility, may range from a written warning to a ban from campus.
- The school applies the preponderance of the evidence standard for all formal complaints of sexual harassment (including where employees and faculty are respondents).
- Retaliation is expressly prohibited.
- Complaints alleging retaliation may be filed according to a school’s grievance procedures.
- The exercise of rights protected under the First Amendment does not constitute retaliation.
Informal Process:
- The school may offer and facilitate informal resolution options, such as mediation or restorative justice, so long as both parties give voluntary, informed, written consent to attempt informal resolution. Any person who facilitates an informal resolution will be well trained.
- The school does not require the parties to participate in an informal resolution process and does not offer an informal resolution process unless a formal complaint is filed.
- At any time prior to agreeing to a resolution, any party has the right to withdraw from the informal resolution process and resume the grievance process with respect to the formal complaint.
- The schools will not offer or facilitate an informal resolution process to resolve allegations that an employee sexually harassed a student.
Formal Process:
Upon receipt of the formal complaint: | The school will send written notice to both parties (complainants and respondents) of the allegations upon receipt of a formal complaint. |
Within 15 business days of receiving your written complaint: | Designated investigators will investigate the formal complaint. The school will provide equal opportunity for the parties to present fact and expert witnesses and other inculpatory and exculpatory evidence.
Each party has the unrestricted opportunity to select an advisor of the party’s choice.
On the 15th business day, the parties and their advisors will receive the evidence directly related to the allegations and an investigative report that fairly summarizes relevant evidence via electronic format. If the school dismisses the allegations (mandatory or discretionary), parties will receive written notice of and the reasons for the dismissal. |
The following 10 business days after receiving the evidence and investigative report: | The parties may inspect, review, and respond to the evidence and the investigative report and have 10 business days to respond in writing to the report. |
The following 10 business days after sending the investigative report and evidence to the parties: | The investigators must consider any responses prior to finalizing the investigative report. The investigative report will be finalized and electronically distributed to the parties within the following 10 business days. |
After 10 business days of distributing the final investigative report: | A hearing will be scheduled.
The decision-maker(s) will permit each party’s advisor to ask the other party and any witnesses all relevant questions and follow-up questions, including those challenging credibility. At the request of either party, the entire live hearing (including cross-examination) may occur with the parties located in separate rooms with technology enabling the parties to see and hear each other. Only relevant cross-examination and other questions may be asked of a party or witness. Before a complainant, respondent, or witness answers a cross-examination or other question, the decision-maker will first determine whether the question is relevant and explain to the party’s advisor asking cross-examination questions any decision to exclude a question as not relevant. If a party does not have an advisor present at the live hearing, the school will provide, without fee or charge to that party, an advisor of the school’s choice. If a party or witness does not submit to cross-examination at the live hearing, the decision-maker(s) must not rely on any statement of that party or witness in reaching a determination regarding responsibility; provided, however, that the decision-maker(s) will not draw an inference about the determination regarding responsibility based solely on a party’s or witness’s absence from the live hearing or refusal to answer cross-examination or other questions. Live hearings may be conducted with all parties physically present in the same geographic location or, at the school’s discretion, any or all parties, witnesses, and other participants may appear at the live hearing virtually. The schools will create an audio or audiovisual recording, or transcript, of any live hearing. The rule provides rape shield protections for complainants deeming irrelevant questions and evidence about a complainant’s prior sexual behavior unless offered to prove that someone other than the respondent committed the alleged misconduct or offered to prove consent. |
Within the following 10 business days of the hearing: | The decision-maker will issue a written determination regarding responsibility with findings of fact, conclusions about whether the alleged conduct occurred, rationale for the result as to each allegation, any disciplinary sanctions imposed on the respondent, and whether remedies will be provided to the complainant.
The written determination will be sent simultaneously to the parties along with information about how to file an appeal. |
Filing an Appeal:
Both parties may request an appeal of the proposed corrective action and/or disciplinary action. This appeal must be delivered in writing to Orleans Technical College’s Campus President within 5 business days of receiving the written report.
Name, Title | Address | Phone |
Rodney Brutton, Campus President
|
Orleans Technical College
2770 Red Lion Road Philadelphia, PA 19114 Office: A-109 |
215-728-4488 |
The three grounds upon which an appeal of the decision or sanctions may be made are:
- procedural irregularity that affected the outcome of the matter;
- newly discovered evidence that could affect the outcome of the matter, and/or;
- Title IX personnel had a conflict of interest or bias, that affected the outcome of the matter.
Disagreement with the finding or sanctions is not, by itself, grounds for appeals.
Appeals will be evaluated by a decision-maker who was not involved in the initial decision. The decision-maker will consider the information submitted in the appeal, review the recording of the first hearing and any new evidence that could affect the outcome of the matter. Within ten (10) business days after receipt of the appeal by the decision-maker, the decision-maker will notify both parties via electronic mail of the decision, which may include denying the appeal, granting the appeal and reversing the initial decision, or granting the appeal and holding a new hearing. The determination made as a result of an appeal is final.
If, due to extenuating circumstances, Orleans Technical College needs to lengthen any of the timeframes noted above, you and the individual(s) accused will be notified in writing of the reason why and of the adjusted timeframe. You will receive this written notification within the timeframes as noted above.
> Download Orleans Technical College’s Title IX Coordinator Training
> Download Orleans Technical College’s Investigations Training
> Download Orleans Technical College’s Decision Maker Training
Notice of Non-Discrimination
Orleans Technical College is an equal opportunity education institution. Students are admitted, trained, and referred for employment opportunities without regard to race, color, creed, national origin, gender, disability or age. Orleans Technical College encourages men and women to participate in skills programs considered to be non-traditional. Orleans Technical College is in compliance with Title VI of the Civil Rights Act of 1972 and Section 504 of the Rehabilitation Act of 1973.
Any issues or questions regarding this policy should be directed to the Title IX coordinator:
Rodney Brutton, Campus President
2770 Red Lion Road
Philadelphia, PA 19114
Office: A-109
215-728-4488
Sexual Offense Policy Statement and Sexual Violence Student Bill of Rights
Orleans Technical College’s Sexual Offence Policy outlines the institution’s programs to promote awareness of and prevent sex offences, and to detail the procedure that is followed when a sex offence occurs.
Orleans Technical College thoroughly addresses sexual offence and sexual harassment awareness during its new student orientation. In addition, the school schedules educational programs to promote the awareness of forcible and non-forcible sex offences. Such educational programs are offered by the Community Education Department of Women Organized Against Rape (WOAR) of Philadelphia.
Orleans Technical College delineates the procedure to be followed when a sex offence occurs in the form of a Student Bill of Rights, in accordance with requirements established in Article XX-G of the Public School Code, “Sexual Violence Education at Institutions of Higher Education.”
> Download Sexual Violence Student Bill of Rights
Sexual Harassment Policy Statement
Sexual harassment in the school and workplace can threaten one’s physical and emotional well-being, influence how well a student performs in the classroom, and make it difficult for a student or employee to achieve career goals. Sexual harassment is illegal: Title IX of the Education Amendments of 1972 prohibits sex discrimination, including sexual harassment. Preventing and remedying sexual harassment is essential to ensure nondiscriminatory safe environments in which students can learn and work. Students should feel safe and comfortable walking down the halls of the school and workplace.
Title IX protects students, both male and female, from unlawful sexual harassment in all programs or activities.
> Download Sexual Harassment Policy Statement
Anonymous Online Reporting System
Orleans Technical College’s anonymous reporting form is a mechanism to receive complaints of sexual harassment and sexual violence from students and employees. > Access this form here.
JEVS Human Services Privacy Policy
Last updated 4/9/2025
This online Privacy Policy (the “Policy”) describes how JEVS Human Services and its affiliates (collectively “JEVS,” “we,” “us,” or “our”) collect, use, disclose, and secure the personal information we gather about you through our website, https://orleanstech.edu/ (the “Site”), when you use our Site, apps, and when you otherwise interact with us (collectively, the “Services”).
For purposes of this Policy, personal information means data that classifies as personal information, personal data, personally identifiable information, or similar terms under applicable data privacy and security laws and regulations. It does not include data excluded or exempted from those laws and regulations, such as aggregated, anonymized, or deidentified data. Nothing in this Policy will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to JEVS generally or in any specific context.
In providing our Services, JEVS may collect personal information on behalf and as a service provider for third parties. This Policy does not govern any information we collect on behalf of third parties, and you should consult their privacy policies to become familiar with their data collection and usage practices.
1. YOU CONSENT TO THIS POLICY
By accessing, browsing, downloading, or otherwise using the Services, you confirm that you have read, understood, and agreed with this Policy. Beyond this Policy, your use of the Services is subject to our Terms & Conditions. If you do not agree to this Policy or our Terms & Conditions, you may not use the Services.
This Policy and the Terms & Conditions apply regardless of how the Services are accessed and will cover any technologies or devices by which we make the Services available to you.
If you have any questions or concerns about our personal information policies or practices, you can contact us in the methods described in the “Contact Us” section below.
2. TYPES OF PERSONAL INFORMATION WE COLLECT
We collect information you voluntarily provide directly to us, information that we collect automatically when you interact with the Services, and information collected from third parties. The categories of personal information that we collect and the purposes for which we collect that information are described below.
A. Personal Information You Provide to Us
The following list describes the categories of personal information we may collect directly from you:
- Contact Information includes customer name, postal address, telephone number, and e-mail address. We collect this information when you provide it directly to us, such as when you sign up for newsletters, request information about our Services, create an account, or fill out a form. We collect this information for providing the Services, administrative purposes, and marketing and advertising our products and services.
- Employment and Job Applicant Information includes name, address, demographic information, government-issued identification numbers, and other information necessary for tax and payroll purposes. Depending on your roll, it may also include certain information necessary to administer benefits or other aspects of your employment. We collect this information when you apply for or become employed for us.
- Payment, Commercial, and Donation Information includes name, address, email address, phone number, dedication information, third party payment service provider-related information, debit or credit card information, purchase and participation history, or other payment processing information. We collect this information for providing the Services and for administrative purposes.
- Responses to Surveys and Questionnaires includes information you provide to us when you respond to marketing materials, promotions, contests, or other surveys. We collect this information for administrative purposes and marketing and advertising our products and services
- Social Media Information includes information that you post by sharing on a blog or another social media platform. We collect this information for administrative purposes and marketing and advertising our products and services. Please note that your comments will be visible to the public, so you should never share personal information that you would like to keep private.
- Text Message Opt-In Information includes your opt-in consent to receive marketing messages from us through short codes or similar means. We collect this information for providing the Services, marketing and advertising our products and services, and for administrative purposes.
- User-Generated Content includes information about you included in content you upload, comment, or otherwise submit on the Services, such as your name and email address and products you may have purchased. Be aware that as a default, any information you post on the Services, including without limitation reviews, comments, and text, may be available to and searchable by all users of the Services. We collect this information for providing the Services and administrative purposes.
The purposes for which we use your personal information are described in further detail in the “How We Use Personal Information We Collect” section below.
B. Personal Information Collected Automatically Through “Cookies” or Other Tracking Technologies
We may send one or more cookies to your computer or other device. We may also use other similar technologies such as tracking pixels, tags, or similar tools when you visit our Services. These technologies can collect data regarding your operating system, browser type, device type, screen resolution, IP address, and other technical information, as well as navigation events and session information as you interact with our Services. This information allows us to understand how you use the Services.
Cookies. Cookies are small files created by websites, including our Services, that reside on your computer’s hard drive and that store information about your use of a particular website. When you access our Services, we use cookies and other tracking technologies to:
- Estimate our audience size and usage patterns;
- Store information about your preferences, allowing us to customize our Services according to your individual needs;
- Contact you to provide you with information or services that you request from us;
- Advertise new content, events, and services that relate to your interests;
- Provide you with more personalized content that is most relevant to your interest areas; and
- Recognize when you return to our Services.
We set some cookies ourselves and others are set by third parties. You can manage your cookies preference as described in the “Your Privacy Options and Configurations” section below.
Types of Cookies and Their Functions. The following chart lists the different types of cookies that we and our service providers use on the Services, examples of who serves those cookies and links to the privacy notices and opt-out information of those cookie servers. Because the specific cookies we use may vary over time, as well as differ by the specific page you are browsing, the below chart is illustrative only.
Types of Cookies | Purpose | Who Serves (for example) |
Essential | These cookies are required for the operation of the Services and enable you to move around the Services and use its features. Disabling these cookies can negatively impact the performance of Services. | JEVS |
Functionality | These cookies are used to recognize you when you return to the Services. This enables us to personalize content for you and remember your preferences. These cookies also enable your interactions with the Services such as emailing us and customer support chat. | |
Analytics, Performance, and Research | These cookies, beacons, and pixels allow us to analyze activities on the Services. They can be used to improve the functioning of the Services. For example, these cookies recognize and count the number of visitors and see how they move around the Services. Analytics cookies also help us measure the performance of our advertising campaigns to help us improve them and to optimize the content on the Services for those who engage with our advertising. | |
Social Networking | These cookies are used to enable you to share pages and content that you find interesting on our Services through third-party social networking and other websites. These cookies may also be used for advertising purposes. |
We do not use analytical tools in a manner that discloses to third parties that a specific person viewed specific video materials.
Cookie Retention Period. Some cookies operate from the time you visit the Services until the end of that particular browsing session. These cookies, which are called “session cookies,” expire and are automatically deleted when you close your Internet browser.
Some cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. These cookies are called “persistent cookies” and the length of time they will remain on your device will vary from cookie to cookie. Persistent cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Services, how your use of the Services may change over time, and the effectiveness of advertising efforts.
C. Personal Information We Receive From Third Parties
We may receive additional information about you from third parties, such as organizations with similar missions or marketing partners, and combine it with other information we have about you.
3. HOW WE USE PERSONAL INFORMATION WE COLLECT
We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.
A. Providing Our Services
We use your information to fulfill our contract with you and provide you with our Services, such as:
- Managing your information and accounts;
- Providing access to certain areas, functionalities, and features of our Services;
- Answering requests for customer or technical support;
- Communicating with you about your account, activities on our Services, and policy changes;
- Processing your financial information and other payment methods for donations or Services purchased or used;
- Processing applications if you apply for a job we post on our Services; and
- Allowing you to register for events.
B. Administrative Purposes
We use your information for various administrative purposes, such as:
- Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
- Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
- Measuring interest and engagement in our Services;
- Improving, upgrading, or enhancing our Services;
- Developing new products and services;
- Ensuring internal quality control and safety;
- Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Policy;
- Debugging to identify and repair errors with our Services;
- Auditing relating to interactions, transactions, and other compliance activities;
- Sharing personal information with third parties as needed to provide the Services;
- Enforcing our agreements and policies; and
- Carrying out activities that are required to comply with our legal obligations.
C. Marketing and Advertising our Products and Services
We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. Some of the ways we market to you include email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.
If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in “Contact Us” below.
D. With Your Consent
We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
4. HOW WE DISCLOSE PERSONAL INFORMATION WE COLLECT
We may collect, use, or disclose personal information for a variety of business purposes, including the following:
- Business Partners and Affiliates. We may collect personal information from and disclose personal information with our business partners and affiliates, including legal advisors and financial advisors, co-branded partners, and other third parties. We may combine that information with other information we collect about you, but we will always use the information as described in this Policy. We may also disclose personal information to our affiliates, subsidiaries, joint ventures or other companies under common control.
- Business Transactions or Mergers. We reserve the right to disclose your personal information to third parties as part of any potential business or asset sale, merger, acquisition, investment, round of funding, or similar type of transaction. Additionally, if we are entering into a corporate transaction with a third party, we may receive personal information in connection with the diligence. If we close a transaction, the third party may transfer personal information, which we would use as described in this Policy.
- Bankruptcy or Insolvency. In the event of bankruptcy, insolvency, or dissolution proceedings, we may disclose your personal information with third parties as part of the sale or reorganization process.
- Service Providers. We use service providers to perform various functions on our behalf, including background screening service providers. We may also receive personal information from service providers.
5. YOUR PRIVACY RIGHTS
Under certain U.S. state privacy laws, you may be entitled to various privacy rights. JEVS values your privacy, and we afford the following privacy rights to residents of Delaware, New Jersey, and Virginia. The chart below explains these rights, although some exceptions may apply:
Consumer Right | Explanation |
Right to Know/Access | You may have the right to confirm whether we are processing your personal information, the right to know specific pieces of personal information we have collected about you, to know the categories of personal information we are processing or have processed, and the right to access that data. You also have the right to know the third parties to whom we have disclosed your personal information. |
Right of Correction | You may have the right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information. |
Right of Deletion | You may have the right to delete your personal information provided by you or obtained about you. |
Right to Restrict or Object | You may have the right to delete your personal information provided by you or obtained about you. |
Right of Portability | You may have the right to obtain your personal information in a portable and—to the extent technically feasible—readily usable format that allows you to transmit the data to another entity without hindrance. |
Right to Withdraw Your Consent | You may have the right to withdraw your consent to our processing of your personal information. Please note that your withdrawal will only take effect for future processing, and will not affect the lawfulness of processing before the withdrawal; |
Right to Opt Out: | You may have the right to opt-out of the processing of your personal information for the purposes of:
|
Right to Non-Discrimination | You may have the right not to receive discriminatory treatment for exercising the privacy rights conferred by law. We will not discriminate against you because you exercised any of your privacy rights, including, but not limited to, by: denying goods or services to you; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level of quality of goods or services to you; or suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. |
Appeal Your Decision | You may have the right to appeal our decision if we decline to process your request. If applicable laws grant you an appeal right and you would like to appeal our decision with respect to your request, you may do so by informing us of this and providing us with information supporting your appeal. |
Sensitive Data. We will process sensitive data (as the term or its equivalent is defined by applicable privacy laws) in accordance with any applicable privacy laws. In some instances, that means we will not collect sensitive data without first obtaining your consent or providing you with the right to opt out.
Exercising Your Rights. To exercise your rights, to know/access, correction, deletion, restrict, or portability, as applicable, please email us at [email protected] or using the information set forth in the “Contact Us” section below. To exercise your right to opt-out of sales or sharing of your personal information for targeted advertising please click on the cookie settings icon on the lower left corner of the Site.
Verification. To ensure the protection of your personal information, we may need to verify that the individual submitting a request is the consumer to whom the request relates prior to processing the request, or an authorized agent. To verify a consumer’s identity, we may request up to three pieces of personal information about you to compare against our records when you make a request.
Making a verifiable consumer request does not require you to create an account with us. However, we may require that you access a previously existing account where necessary to submit the request.
We will only use personal information provided in your request to verify your identity and will delete any information you provide after processing the request. We reserve the right to take additional steps as necessary to verify the identity of consumers where we have reason to believe a request is fraudulent.
You may choose a person or business that you authorize to act on your behalf to submit your requests (“Authorized Agent”). If you choose to use an Authorized Agent, we require that you provide the Authorized Agent with written permission to allow them to submit your request and that you verify your identity directly with us. Failure to do so may result in us denying your request.
6. YOUR PRIVACY OPTIONS AND CONFIGURATIONS
Depending on the device(s) you use to access the Services, you may be able to select certain privacy choices or configuration, which are further described below:
- Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Policy).
- Mobile Devices. We may send you push notifications through our mobile application. You may opt out from receiving these push notifications by changing the settings on your mobile device.
- Do Not Track (“DNT”). DNT is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals. At this time, our Site responds to the Global Privacy Control.
- Cookies and Personalized Advertising. You may stop or restrict the placement of cookies and tracking technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out of personalized advertisements on some mobile applications by following the instructions provided by Android or iOS. You can find out more about cookies and how to manage them by visiting https://ico.org.uk/for-the-public/online/cookies/.
7. CROSS-BORDER TRANSFERS OF PERSONAL INFORMATION
We process personal information on our servers in the United States of America, and may do so in other countries. If you use our Services or otherwise provide us with information from outside of the United States, you expressly consent to the transfer of your data to the United States, the processing of your data in the United States, and the storage of your data in the United States.
For more information, please contact us using the information provided in the “Contact Us” section below.
8. HOW LONG YOUR PERSONAL INFORMATION IS KEPT
We will retain your personal information until the personal information is no longer necessary to accomplish the purpose for which it was provided. We may retain your personal information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations, to protect you, other people, and us from fraud, abuse, an unauthorized access, as necessary to protect our legal rights, or for certain business requirements.
We will delete your personal information when it is no longer necessary for the purpose for which it was collected, or upon your request, subject to exceptions as discussed in this Policy or under applicable law, contract, or regulation.
9. OUR COMMITMENT TO DATA SECURITY
The security of your personal information is important to us. We take various reasonable organizational, administrative, and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. If required by law to do so, we will notify you and/or the relevant supervisory authority in the event of a data breach.
However, we cannot and do not guarantee complete security, as it does not exist on the Internet.
10. THIRD PARTY LINKS
Our Services may contain links to third-party websites. When we provide links, we do so only as a convenience, and we are not responsible for any content of any third-party website or any links contained within. It is important to note that this Policy only applies to our Services. We are not responsible and assume no responsibility for any personal information collected, stored, or used by any third party as a result of you visiting third-party websites. We also advise that you carefully read the privacy notice of any third-party websites you choose to visit.
11. CHILDREN’S PRIVACY
We do not knowingly collect or otherwise process personal information from children without first obtaining legally permission from that child’s parent or legal guardian, such as through the attestations during account registration. This Policy, along with any additional parental consent forms provided as part of the provision of the Services to children, describes our privacy practices including the way we collect and process your child’s information.
12. POLICY CHANGES
This Policy may change from time to time. If we need to change this Policy at some point in the future, we will post any changes on this page. If we make a significant or material change to this Policy we will notify you as required by applicable law. You should check these terms when you use the Services. Your continued use of the Services constitutes acceptance of the most current version of this Policy.
13. CONTACT US
If you have any questions about this Privacy Policy, please contact us by email at [email protected] , via phone at (215) 854-1800, or at 1845 Walnut St 7th Floor Philadelphia, PA 19103.